Customer Success Architect
4 weeks ago
About the Role
The Customer Success Architect will play a pivotal role in driving long-term success for our customers by aligning our platform with their unique business objectives.
This highly strategic position requires a deep understanding of DevSecOps best practices, industry trends, and our software capabilities.
The ideal candidate will serve as a trusted advisor, leveraging their expertise to help customers navigate complex challenges and achieve their desired outcomes.
Key Responsibilities
- Provide immediate onboarding activities to ensure seamless adoption of our platform
- Work with assigned customers to build Customer Success Plans, establishing critical goals and key performance indicators
- Program manage account escalations and provide insights on new feature availability and applicability
- Support GitLab Services in identifying and recommending training opportunities
- Knowledge of software development lifecycle and development pipeline
- Understanding of continuous integration, continuous deployment, and DevSecOps
- Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
- Project management experience and skills
- Ability to travel if needed and comply with the company's travel policy
What We Offer
At GitLab, we believe in the power of remote work and offer a flexible, autonomous work environment that allows you to thrive.
We are committed to creating a culture where everyone can contribute and grow, regardless of their background or location.
Join us in our mission to enable everyone to contribute to and co-create the software that powers our world.
-
Customer Success Architect
4 weeks ago
Remote, Oregon, United States GitLab Full timeAbout the RoleThe Customer Success Architect will play a pivotal role in providing unparalleled value to our customers by aligning our platform with their unique business objectives and driving long-term success. This highly strategic position requires a deep understanding of DevSecOps best practices, industry trends, and our software...
-
Customer Success Representative
4 weeks ago
Remote, Oregon, United States NoGigiddy Full timeAbout NoGigiddyNoGigiddy is a leading company in the on-demand staffing and recruiting industry, dedicated to empowering gig workers nationwide. We prioritize their success and well-being by providing reliable earning opportunities and support services.Job SummaryWe are seeking a motivated and customer-focused Remote Customer Success Specialist to join our...
-
Senior Network Architect
4 weeks ago
Remote, Oregon, United States NTT America Solutions, Inc. Full timeNetwork Infrastructure SpecialistNTT America Solutions, Inc. is seeking a skilled Network Infrastructure Specialist to join our team. As a key member of our network engineering team, you will be responsible for designing, implementing, and maintaining a scalable and secure network infrastructure tailored to our customers' specific needs.Key...
-
Cloud Architect
4 weeks ago
Remote, Oregon, United States Aethir Full timeAethir is a pioneering force in the Web3 ecosystem, driving innovation through cutting-edge solutions for decentralized applications. Our mission is to create a collaborative environment where technology and creativity converge, empowering individuals and organizations to thrive in the digital age.We are seeking a skilled Solutions Architect with expertise...
-
Cloud Architect
4 weeks ago
Remote, Oregon, United States Aethir Full timeAethir is a pioneering force in the Web3 ecosystem, driving innovation through cutting-edge solutions for decentralized applications.Our mission is to create a collaborative environment where technology and creativity converge, empowering individuals and organizations to thrive in the digital age.We are seeking a skilled Solutions Architect with expertise in...
-
Technical Architect B2B Commerce Expert
4 weeks ago
Remote, Oregon, United States Verndale Full timeAbout the Technical Architect B2B Commerce PositionThe Technical Architect will be responsible for the comprehensive architecture, design, and implementation of Salesforce B2B Commerce solutions.This role involves strategic planning, deep technical expertise, and leadership to ensure that Salesforce solutions align with business goals and integrate...
-
Strategic Channel Solutions Architect
1 week ago
Remote, Oregon, United States Equinix Full timeAbout the RoleWe are seeking a highly skilled Senior Solutions Architect to join our Equinix team in the Americas Channel. As a Senior Solutions Architect, you will be responsible for supporting our Channel partners and their efforts to leverage and resell Equinix's platform capabilities as part of their solution offerings.Key ResponsibilitiesWork with...
-
Customer Success Manager for Life Sciences
3 days ago
Remote, Oregon, United States Egnyte Full timeCustomer Success Manager for Life SciencesEgnyte is seeking an experienced Customer Success Manager to drive adoption and build strong partnerships with our Life Sciences customers.The ideal candidate will be highly motivated, able to work under pressure, and have a strong understanding of the Life Sciences industry.Develop strategic success plans for Life...
-
Technical Solutions Architect
4 weeks ago
Remote, Oregon, United States Arrow Electronics Full timePosition:Technical Solutions ArchitectJob Description:Arrow Electronics is seeking a highly skilled Technical Solutions Architect to design and implement sophisticated solutions that meet our clients' unique business needs. As a Technical Solutions Architect, you will leverage your technical acumen and innovative mindset to develop cutting-edge solutions...
-
Senior Cloud Architect
4 weeks ago
Remote, Oregon, United States CloudZero Full timeAbout the RoleWe are seeking a highly skilled Senior Cloud Architect to join our team at CloudZero. As a Senior Cloud Architect, you will be responsible for designing and building scalable, event-driven architectures that meet the needs of our enterprise customers.Key ResponsibilitiesDesign and build APIs, services, and systems for our main...
-
Senior Solutions Architect, Applications
4 weeks ago
Remote, Oregon, United States CTG, Inc. Full timeJob Summary:CTG, Inc. is seeking a highly skilled Senior Solutions Architect to join our team. As a Senior Solutions Architect, you will be responsible for designing and implementing strategic solutions for our clients.Key Responsibilities:Work with the Epic Vendor Services portal and utilize Epic APIs and documentation.Engage directly with vendors,...
-
Azure Data Architect
4 weeks ago
Remote, Oregon, United States Coretek Services Full timeJob SummaryWe are seeking a highly skilled Cloud Data and AI Strategist to join our team at Coretek Services. As a key member of our team, you will be responsible for leading the development of Data and AI strategies and roadmaps, aligning technology solutions with business goals and objectives.Key ResponsibilitiesDesign and architect advanced Azure...
-
Enterprise Architect
4 weeks ago
Remote, Oregon, United States Acentra Health Full timeAcentra Health is seeking a highly skilled Enterprise Architect to lead the development of system architecture elements enterprise-wide.This role will focus on technical architectures that enable Acentra Health's transformation, including the integration of third-party software platforms and their utilization by the enterprise.The successful candidate will...
-
Full Cycle Solutions Architect
4 weeks ago
Remote, Oregon, United States TestBox Full timeFull Cycle Solutions ArchitectWe are seeking a highly skilled Full Cycle Solutions Architect to join our team at TestBox. As a Full Cycle Solutions Architect, you will be responsible for delivering end-to-end solutions that meet the needs of our customers. This includes technical configuration, scoping and planning, coordination and project management,...
-
Senior Cybersecurity Solutions Architect
4 weeks ago
Remote, Oregon, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Principal Solutions Architect to join our team at Palo Alto Networks. As a key member of our Worldwide Shared Services team, you will play a critical role in empowering our go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes.Key ResponsibilitiesImprove the...
-
Senior Solutions Architect, Paris
4 weeks ago
Remote, Oregon, United States GitLab Full timeAs a Senior Solutions Architect at GitLab, you will play a key role in driving value and change with software development for one of the fastest-growing platforms. This role provides technical guidance and support throughout the entire sales cycle, helping to shape and execute a strategy to build mindshare and broad use of the GitLab platform with...
-
Solutions Architect, Anaplan at Stitch Fix
4 weeks ago
Remote, Oregon, United States Stitch Fix Full timeAbout the RoleAs a Solutions Architect, Anaplan, you will play a critical role on the Tech team by managing the Anaplan platforms that enable connected planning and forecasting capabilities across various business domains at Stitch Fix. You will build collaborative partnerships and work across Finance, Tech, Product, Merch, and other business teams to...
-
Senior Solutions Architect
4 weeks ago
Remote, Oregon, United States CDW Full timeJob SummaryWe are seeking a highly skilled Senior Solutions Architect to join our team at CDW. As a Senior Solutions Architect, you will be responsible for understanding clients' business requirements as they pertain to Microsoft Data and AI solutions, qualifying opportunities, and creating designs that match the requirements with appropriate products,...
-
Senior Cybersecurity Solutions Architect
4 weeks ago
Remote, Oregon, United States Palo Alto Networks Full timeJob Title: Senior Cybersecurity Solutions ArchitectAbout the Role:We are seeking a highly skilled Senior Cybersecurity Solutions Architect to join our team at Palo Alto Networks. As a key member of our Worldwide Shared Services team, you will play a critical role in empowering our go-to-market teams through innovative solutions and strategic guidance to...
-
Senior System Architect
4 weeks ago
Remote, Oregon, United States Pegasystems Full timeJob Title: Senior System ArchitectAbout the Role:We are seeking a highly skilled Senior System Architect to join our Pega Consulting team. As a key member of our team, you will work with a passionate and driven project team, delivering new and innovative business and technical solutions using Pega technology.Key Responsibilities:Partner with our...