Enterprise Software Administrator

2 weeks ago


Vero Beach, Florida, United States Piper Aircraft Full time
Job Title: Enterprise Software Administrator

Job Summary: We are seeking an experienced Enterprise Software Administrator to support, maintain, and upgrade INFOR LN and other enterprise software packages. The ideal candidate will have a working knowledge of large ERP environments and be able to troubleshoot and resolve issues, as well as recommend and implement changes to increase efficiency.

Key Responsibilities:
  • Perform tuning and performance monitoring of applications.
  • Plan, test, and implement application upgrades, from minor patch deployments to major version upgrades.
  • Manage, maintain, and update the organizational structure for all user accounts, groups, roles, including tracking license usage.
  • Work with IT Team Members to support all IT-related issues from general user desktops to primary servers.
  • Establish user application/access and monitor their security authorizations.
  • Develop necessary modeling documentation and make available as needed.
  • Monitor the performance and manage the parameters to give fast responses to users.
  • Map and design application environment, including the connectivity and dependencies of the applications.
  • Participate in performance tuning activities.
  • Install and test patches and fixes to the application environment.
  • Write documentation for application procedures (shutdown, start up, etc.).
  • Control privilege and permission for access to applications.
  • Troubleshoot and provide assistance for users pertaining to software access.
  • Follow and enforce change management processes.
  • Support the Computing Services organization in the monitoring and administration of daily computer system activities.
  • Research information as needed through documentation, manuals, and online help via the Internet.
  • Interface with software vendors to obtain information and support for problems, coordinate systems repair as required.
  • Research technical innovations and assist in planning for the future direction of the company and department.
  • Continuously examine the processes and systems used in this function to improve the effectiveness and quality of the work done.
Requirements:
  • Requires a Bachelor's degree with major coursework in Information Science or a related field.
  • Five years of information technology system application administration in a large ERP environment.
  • Experience with SQL databases and Microsoft Server installation and administration.
  • Experience in a Linux ORACLE database environment.
  • General knowledge of computer technology and computer languages.
  • Good understanding of database theory and design principles.
  • Working skills in system design and development.
  • Organizational and basic project management skills are required to perform the duties of this position.


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