Enterprise Software Specialist

3 weeks ago

Vero Beach, Florida, United States Piper Aircraft Full time

Job Title: Application Administrator

Job Summary:

The Application Administrator will be responsible for supporting, maintaining, and upgrading INFOR LN and other enterprise software packages. This includes supporting the core Linux operating system environment as well as Windows based environments.

Key Responsibilities:

  • Perform tuning and performance monitoring of applications.
  • Plan, test and implement application upgrades, from minor patch deployments to major version upgrades.
  • Manage, maintain and update the organizational structure for all user accounts, groups, roles, including tracking license usage.
  • Work with IT Team Members supporting all IT related issues from general user desktops to primary servers.
  • Establish user application/access and monitor their security authorizations.
  • Develop necessary modeling documentation and make available as needed.
  • Monitor the performance and manage the parameters to give fast responses to users.
  • Map and design application environment including the connectivity and dependencies of the applications
  • Participate in performance tuning activities
  • Install and test patch and fixes to application environment.
  • Write documentation for application procedures (shutdown, start up, etc.).
  • Control privilege and permission for access to applications.
  • Troubleshoot and provide assistance for users pertaining to Software access.
  • Follow and enforce change management processes
  • Support the Computing Services organization in the monitoring and administration of daily computer system activities.
  • Research information as needed through documentation, manuals, and online help via Internet.
  • Interface with software vendors to obtain information and support for problems, coordinate systems repair as required.
  • Research technical innovations and assist in planning for the future direction of the Company and department.

Requirements:

  • Requires a Bachelor's degree with major course work in Information Science or a related field required, or equivalent combination of education and experience
  • Five years information technology system application administration in a large ERP environment
  • Experience with SQL databases and with Microsoft Server installation and administration
  • Experience in a Linux ORACLE database environment
  • General knowledge of computer technology and computer languages
  • Good understanding of data base theory and design principals
  • Working skills in system design and development
  • Organizational and basic project management skills are required to perform the duties of this position

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