Photography and Media Resources Technician
7 days ago
The New School is seeking a highly skilled and detail-oriented Full-time Technician, Photography to join our team at the Parsons Making Center. As a key member of our facilities team, you will be responsible for maintaining a clean and safe working environment, providing exceptional customer service, and supporting the daily operations of our photography and media resources.
Key Responsibilities- Oversee the daily workings of the Making Center facilities, ensuring a clean and safe working environment.
- Cultivate a diverse, inclusive, and welcoming learning environment, promoting a respectful shop culture for students, faculty, and staff.
- Provide high-level customer service, maintaining a positive and professional demeanor in all interactions.
- Work with other Making Center staff to troubleshoot, repair, maintain, and install various hardware and software technologies, staying current with relevant technology and developments.
- Assist supervisors and Making Center leadership with tasks such as:
- Supporting faculty and students.
- Leading demo sessions on equipment.
- Making hardware and software purchase recommendations.
- Creating and updating web page content.
- Conducting orientations, trainings, and tours.
- Participate in the onboarding process for new technician staff, providing peer-to-peer training and skills sharing.
- Maintain administrative systems for scheduling, record-keeping, inventories, and metrics tracking.
- Provide support for store and tool checkout functions, as assigned.
- Supervise student workers, including training, tracking accountability, and assigning tasks during shifts.
- Become proficient in Web Check Out or the current equipment management system within the first six months of employment.
- Create clear, accurate, and user-friendly technical documentation, signage, and instructions for labs and equipment.
- Assist with facility improvement projects, shows, and installations, as needed.
- Adapt to changes in the work environment, meeting deadlines and anticipating facility and checkout center needs.
- Ability to be proactive in addressing facility needs, including maintaining organized workspaces, tracking inventory locations, and monitoring technician communication networks.
- Properly handle, mix, and dispose of photo-chemistry and safely use ladders and other hardware to support facility needs.
- Acquire working knowledge of Digital C printing and various Motion Capture and Augmented/Virtual Reality practices within the first six months of employment.
- Complete university required staff trainings and necessary COFs for all Making Center facilities within the first six months of employment.
- Attend regularly scheduled Making Center staff meetings and perform other duties as assigned by supervisor.
- Bachelor's Degree and three years of relevant or professional experience within the industry.
- Flexible schedule, with ability to work non-traditional schedules, including nights and weekends, and schedule shifts with semester changes.
- Knowledge of various analog and digital photographic processes, familiarity with practices related to current design and art practice, including analog/experimental/digital photography, digital input/output, studio and on-location lighting, and experience with traditional chemistry.
- Technical knowledge of analog and digital technologies, including still cameras, video equipment, audio equipment, studio strobe lighting, and grip equipment.
- Full comprehensive experience maintaining and troubleshooting equipment/tools.
- Understanding of working in a cross-platform environment, with a working knowledge of large-scale hardware and software deployment, network systems, color calibration/profiling.
- Direct experience with Adobe Creative Cloud, Capture One, Flexcolor Scan Software, various printer server software, Opti-Track Motive, and Google Docs.
- Excellent interpersonal, oral, and written communication skills, close attention to detail, and strong organizational and time management abilities.
- Strong ability to assist students working in an interdisciplinary and/or experimental manner from concept to fabrication.
- Ability to handle objects weighing up to 25 pounds and, on occasion, may be expected to lift objects weighing up to 50 pounds.
- Knowledge of Webcheckout or comparable equipment management systems.
- Knowledge of Motion Capture and Augmented/Virtual Reality practices.
- Knowledge of Digital C Printing.
- Desire to learn new skills and processes related to Parsons Making Center initiatives.
- On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work being that which is not feasible, or not in the best interest of the organization, to be performed remotely.
- $26.10/hour
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