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I-9 Document Witness Specialist
2 months ago
About Us:
About Us
Vertical Screen is a leading provider of applicant screening solutions. Our innovative technology and diverse team of professionals deliver accurate and timely results to our clients worldwide.
We are at the forefront of the applicant screening industry, designing solutions that meet the evolving needs of our clients. Our success begins with our collaborative and passionate team members who are dedicated to delivering exceptional results.
Job Responsibilities:Responsibilities
- Works within our i9Success product to complete Forms I-9 and handle applicant contact during workflow.
- Responsible for handling incoming inquiries, investigating issues, and providing resolutions.
- Collaborates with subjects to process and complete Form I-9.
- Maintains knowledge base: Staying updated on product knowledge and company policies to provide accurate and up-to-date information.
- Meets performance targets: Achieving individual and team goals set by the organization.
- Identifies escalation: Understanding the appropriate conversation details to escalate support to the appropriate internal staff member, when applicable.
Required Skills
- Excellent time management and organizational skills.
- Proficiency in M.S. Office Suite including Outlook, Word, and Excel.
- Attention to detail and reliability to complete tasks in an efficient and accurate manner.
- Elevated communication skills orally and in writing, as well as the ability to empathize with others.
- Ability to uphold professional manners while at work.
- Must have strong telephone skills.
- Must be able to maintain confidential information and follow procedures for work processing.
- Must be able to manage multiple tasks or projects during a scheduled work period.
Education
The ideal candidate will have a minimum of a high school diploma or equivalent. A college degree is preferred.
Benefits:Benefits
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace, and flexible scheduling to support employees in managing their lives outside of work.
- Medical, dental, and vision coverage with spouse/family coverage options
- 401K plan with a generous company match
- Flexible spending accounts
- Voluntary insurance coverage plans (life, disability, etc.)
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program/ Internal employee development
- Overtime options available
- Casual dress code
- Flexible work schedules
- On-site Employee Gardens - plants & flowers provided
- RushBus scheduled service from Septa Bus Route 22 and Regional Rail
- Employee referral bonus program
- Discounts through partnerships & neighborhood business programs
Additional Information
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran
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