Technical Support Specialist
2 days ago
SP Industries is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and parts sales to our customers and service personnel for equipment manufactured by SP Scientific.
Key Responsibilities:- Provide remote customer and field service engineer technical support via phone and email.
- Identify, quote, and process parts orders in CRM and ERP.
- Remain current on technical and process knowledge to properly support SP Scientific products.
- Provide input to improve system design, performance, and technical documentation.
- Inform customers of and promote SP Scientific products and services.
- Degree or certificate from an approved two-year college or technical school in a related field.
- Five years of related experience or equivalent education and experience.
- Ability to effectively present information in a one-on-one and small group situation to customers, clients, and other employees.
- Ability to read and comprehend instructions, correspondence, memos, operating, maintenance, and procedure manuals.
- Effective writing skills to produce reports, correspondence, etc.
At SP Industries, we value our employees and offer a wide range of benefits, including a robust health and welfare benefits package, 401(K) with company match, paid time off, and career advancement opportunities. We are committed to providing a safe and inclusive work environment and are an equal opportunity employer.
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Technical Support Specialist
2 weeks ago
Warminster, United States SP Industries Full timeJob Title: Technical Support SpecialistSP Industries is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and parts sales to our customers and service personnel for equipment manufactured by SP Scientific.Key Responsibilities:Provide remote...
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Technical Support Specialist
1 week ago
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Technical Support Specialist
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Warminster, United States SP Industries Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at SP Industries. As a key member of our customer support team, you will be responsible for providing technical assistance and parts sales support to our customers and service personnel.Key ResponsibilitiesProvide remote technical support via phone and email to customers...
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Technical Support Specialist
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