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Front Desk Representative

2 months ago

Rockwall, Texas, United States Driftwood Hospitality Management Full time

Front Desk Agent Job Description

We are seeking a skilled and friendly Front Desk Agent to join our team at Driftwood Hospitality Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Provide a warm and welcoming experience for our guests
  • Welcome and serve guests in person and over the phone
  • Handle cash and credit card transactions accurately and efficiently
  • Use a computer to check guests in and out
  • Solve problems and provide solutions to guests

Requirements:

  • Excellent English communication skills
  • Ability to read, write, and speak fluently
  • Comfortable using a computer and different software
  • Ability to lift or move up to 20 pounds

Benefits:

  • 401(k) plan
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About Us:

Driftwood Hospitality Management is a leading hospitality company that empowers our associates to take initiative and contribute to the success of their property. We offer a fun and dynamic work environment, employee discounts, and a range of benefits.