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Customer Service Representative

2 months ago

South Jordan, Utah, United States Planet Fitness Full time
{"Job Title": "Member Services Representative Part Time Evenings and Weekends", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring our members have an outstanding experience.

Responsibilities:

* Greet members, prospective members, and guests with a smile and provide top-notch customer service
* Handle front desk activities, including answering phones, checking members in, and facilitating new member sign-ups
* Maintain the neatness and cleanliness of the club
* Respond to member questions and concerns in a timely and professional manner

Requirements:

* Customer service background preferred
* Basic computer proficiency
* Passion for fitness and health
* Upbeat and positive attitude
* Punctuality and reliability are a must
* Exceptional customer service skills
* Strong listener with the ability to empathize and problem solve
* High School diploma/GED equivalent required
* Must be 18 years of age or older

Schedule:

* Monday to Friday: 4pm-10pm or 5pm-10pm
* Saturday and Sunday: Open availability

Compensation:

* $15.00 per hour

If you're looking for a role where you can make a difference in people's lives, we want to hear from you"}