Senior Network Operations Manager

3 days ago


Los Angeles, California, United States ShiftCode Analytics Full time

At ShiftCode Analytics, we are seeking an experienced Senior Network Operations Manager to join our team. This is a full-time position that can be worked remotely with potential for permanent relocation to Los Angeles, CA.

Job Description

The Senior Network Operations Manager will be responsible for monitoring and managing network systems, infrastructure, and services to ensure IT operations and security. The ideal candidate will have 6+ years of NOC experience with Dynatrace and Windows, and skills in monitoring, patch management, and network troubleshooting.

  • Monitor servers, security systems, SQL databases, and other infrastructure components and services.
  • Operate, monitor, and troubleshoot computer network systems.
  • Provide engineering support for network/infrastructure issues, configure and implement as needed.
  • Collaborate with engineers to respond to alerts and perform problem management.
  • Manage IT operations, network equipment, and 3rd party technology providers.
  • Act as backup management and ensure network restoration, availability, and capacity.
  • Manage requests, problems, incidents, and data environments.
  • Develop new automations, alarms, and dashboards, and maintain technical documentation.
Requirements

To be successful as a Senior Network Operations Manager, you will need:

  • Bachelor's Degree (equivalent education and/or experience may be considered).
  • Master's Degree preferred.
  • 6+ years of NOC experience with Dynatrace and Windows, and skills in monitoring, patch management, and network troubleshooting.
  • Experience with Active Directory or other LDAP management, and prior NOC or Call-Center or Help-Desk experience.
  • Cisco Certified Network Professional (CCNP) required, Certified Information Systems Security Professional (CISSP) and Microsoft certifications preferred.
Salary and Benefits

The estimated annual salary for this position is $120,000 - $160,000, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

We are looking for a highly skilled and motivated individual to join our team. If you have the necessary experience and qualifications, please apply for this exciting opportunity.



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