Manager of Network Operations

1 day ago


Los Angeles, California, United States InformationTechnology Full time
About the Job

The University of Southern California's Department of Information Technology Services is seeking an experienced Manager of Network Operations to join our team. As a key member of our infrastructure services team, you will be responsible for managing the physical network infrastructure, including copper and fiber installations and maintenance.

The ideal candidate will have a strong background in IT infrastructures, including network LAN, WAN, wireless, data centers, disaster recovery facilities, telecommunications, and various third-party applications. Experience with budget planning and management, business case development, project management, and organizational change practices is also essential.

The annual base salary range for this position is $155,000 to $160,000.

Key Responsibilities
  • Manage implementation of network maintenance and ICT infrastructure inventory, administration, documentation, releases, upgrades, and changes into the environment.
  • Ensure the availability, performance, and operational integrity of network operations by managing and supporting network assets across campus.
  • Collaborate with ITS departments and key stakeholders to provide direct technical support and consultations for incident, problem, and change management processes for all network-related issues.
Requirements
  • A bachelor's degree or combined experience/education as substitute for minimum education.
  • Six years' experience in network operations, information technology, higher education, and/or other relevant fields.
  • Three years' experience in a management role.
  • Experience with IT infrastructures, budget planning, and project management.


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