Operations Coordinator

2 weeks ago


Wilson, North Carolina, United States FedEx Full time
Job Summary

As an Operations Admin II-3 at FedEx, you will be responsible for performing a variety of administrative and clerical tasks to support the smooth operation of our hub and station facilities. This includes ensuring the timely resolution of damaged and incorrectly addressed packages, as well as providing exceptional customer service to our valued clients.

Key Responsibilities
  • Tend to damaged and incorrectly addressed packages in a timely and efficient manner
  • Provide administrative support to operations teams, including data entry and record-keeping
  • Assist with quality assurance and customer service initiatives to drive business growth and improvement
  • Collaborate with cross-functional teams to resolve operational issues and improve processes
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other software applications


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