Business Banking Operations Manager

4 days ago


Columbus, Ohio, United States Huntington National Bank Full time

Job Summary:

The Business Banking Operations - Section Manager 1 is responsible for managing the daily activities of a functional area, including direct reports. This role serves as a subject matter expert for the team and may occasionally work in production as needed. Oversight is available, and sweeping decisions would not be made independently in this role.

Key Responsibilities:

  • Ensure Business Banking production of business loans meets established Production, SLA & Quality goals, including assignment of work to functional area team members.
  • Prepare, maintain, and/or monitor reports in compliance with corporate and regulatory requirements.
  • Act as primary backup for their manager as needed for team huddles & meetings.
  • Resolve complex working problems.
  • Perform or review Quality Reviews for all colleagues on the team.
  • Review and recommend new methods and procedures to make the area more efficient.
  • Perform tasks as needed to support the line of business and job family.
  • Other duties as assigned.

Requirements:

  • High School Diploma.
  • 3+ years' experience with business or commercial lending in a centralized lending environment.

Preferred Qualifications:

  • Associate or Bachelor's degree.
  • Previous management experience.
  • Proficient use of Microsoft Office and other internet resources; excellence in customer service, highly motivated, focused, and goal-oriented; excellent written and verbal communication skills, including grammar and demeanor; strong organizational skills with attention to detail, planning, and follow-up; ability to work independently on multiple tasks without compromising quality.

Exempt Status: Yes

Workplace Type: Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.



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