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Retail Banking Professional

2 months ago

Columbus, Ohio, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Retail Banking Professional to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying their financial needs, and providing tailored solutions to meet those needs.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with existing and prospective customers, understanding their financial goals and objectives.
  • Financial Needs Assessment: Conduct thorough financial needs assessments to identify opportunities to cross-sell and upsell products and services.
  • Sales and Service: Utilize the consultative sales process to promote and sell a full range of banking products and services, including deposits, loans, and fee-based services.
  • Risk Management: Identify, assess, manage, monitor, and report risks associated with customer relationships and business activities.
  • Team Collaboration: Work closely with colleagues to share knowledge, best practices, and ideas to drive business results and improve customer satisfaction.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: 1-2 years of experience in the financial industry, preferably in a sales or customer-facing role.
  • Skills: Strong communication and interpersonal skills, ability to build rapport with customers, and a passion for delivering exceptional customer service.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) required.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to providing exceptional customer service and building long-term relationships with our customers. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.