Field Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Field Supervisor to oversee day-to-day operations, including staffing, scheduling, equipment maintenance, and internal communications. The ideal candidate will have a strong background in EMS and leadership experience.
Key Responsibilities
- Supervise and develop field staff to provide exceptional patient care.
- Maintain quality field operations through daily contact, oversight, and evaluation.
- Act as a liaison between the company and patients, public safety agencies, and other stakeholders.
- Mentor employees, conduct performance evaluations, and facilitate individual and team development.
- Work with the management team to minimize problems, correct staffing issues, and improve service.
- Participate in the development and implementation of department policies and procedures.
- Maintain appropriate staffing levels, manage shift calendars, and facilitate shift bids.
- Cover open shifts and supervise the effective operation of medical apparatus and equipment.
- Review Patient Care Reports and other field paperwork for accuracy.
- Investigate incidents and complaints, and resolve them in the best manner possible.
Requirements
- Minimum 3 years of EMS field experience.
- Prior FTO or leadership/supervisory experience.
- High School Diploma or Equivalent.
- Ability to function as an EMT/Paramedic and perform direct patient-care activities.
- State EMT/Paramedic Certification.
- State Driver's License with a clean driving record.
- BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.
Why Choose Global Medical Response?
We are a leading provider of emergency medical services, and our teams deliver compassionate, quality care to patients in need. Our values are at the core of our services, and we offer comprehensive benefit options to our employees.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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