Catering Operations Director

1 day ago


Lowell, Massachusetts, United States Aramark Full time

About the Role:

We are seeking an experienced Catering Operations Director to join our team at Aramark. In this role, you will be responsible for planning and leading the entire catering operation across multiple units or in a large account.

Responsibilities:

  • Coordinate total catering operations, including booking events, supervising teams, developing and selecting menus, pricing, hiring, and departmental administration.
  • Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations.
  • Develop and implement catering solutions to meet customers' needs.
  • Develop and maintain effective client and customer rapport.
  • Develop and implement annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
  • Establish and implement service and presentation standards for all catering operations, ensure compliance and consistency.
  • Implement new services to support base business growth and client retentions.
  • Stay ahead of and advise clients, customers, and staff on current catering trends and products.
  • Facilitate the delivery of prepared food built from banquet event orders.
  • Participate in sales process and negotiations of contracts, assist clients in planning special events.
  • Train and lead catering employees to ensure catering standards are followed.
  • Responsible for setting and delivering sales, food, and labor targets.
  • Responsible for execution of catering events of varied size and scope, including staffing and management.
  • Responsible for components accounting functions, including accurate reporting of all catering related revenue, expenses, and receivables.
  • Ensure compliance with all food, occupational, and environmental safety policies.

Requirements:

  • At least 4 years of experience.
  • At least 1-3 years of experience in a management role.
  • Previous experience in events and catering required.
  • Bachelor's degree or equivalent experience required.
  • Strong communication skills.
  • Available to work event-based hours.
  • Complete Food Handlers and Alcohol Service Certifications as required.

About Us:

Aramark is committed to providing equal employment opportunity and being free to participate in all aspects of the company. We strive to do great things for each other, our partners, our communities, and our planet.

Salary:

$65,000 - $85,000 per year, depending on experience.



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