Systems Administrator
2 weeks ago
ALLETE is seeking a skilled Systems Administrator to implement and support a range of collaboration tools used across the company's family of companies. The ideal candidate will have strong analytical and problem-solving skills, as well as the ability to be flexible and handle multiple work projects and priorities.
Key Responsibilities
Implement and support collaboration tools, including Cisco Unified Communications Manager, Genesys PureConnect customer experience platform, and Cisco Webex
Use technical and customer service skills combined with the latest technology
Collaborate with cross-functional teams to design and implement conference room audio visual systems
Requirements
Bachelor's degree in Computer Science, Computer Information Systems, Electrical/Electronic Engineering, or a related cyber-technology field
Strong analytical and problem-solving skills
Ability to be flexible and handle multiple work projects and priorities
Well-developed written and verbal communication skills
Preferred Qualifications
Microsoft Server and/or Windows 10/11
Network based real-time communications voice/video gateways
Video over IP, video conferencing, and IP video security systems
Contact center and/or integrated voice response (IVR) technologies
Cloud based collaboration systems like Cisco Webex
Conference room design and AV technology
Strong project management skills
Technical writing, customer service, and communications skills
Proficient with Microsoft products including Word, Excel, Visio, PowerPoint, Project
Work Environment
This position may be considered for a hybrid work arrangement based on ALLETE's needs. The employee's position will be a blend of work performed both in-person and at an offsite location such as an employee's home office. Must possess and maintain a valid driver's license. Employer will not sponsor Visas for position. ALLETE is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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