Systems Administrator

2 weeks ago


Duluth, Minnesota, United States ALLETE Full time
Job Summary

ALLETE is seeking a skilled Systems Administrator to implement and support a range of collaboration tools used across the company's family of companies. The ideal candidate will have strong analytical and problem-solving skills, as well as the ability to be flexible and handle multiple work projects and priorities.

Key Responsibilities

Implement and support collaboration tools, including Cisco Unified Communications Manager, Genesys PureConnect customer experience platform, and Cisco Webex

Use technical and customer service skills combined with the latest technology

Collaborate with cross-functional teams to design and implement conference room audio visual systems

Requirements

Bachelor's degree in Computer Science, Computer Information Systems, Electrical/Electronic Engineering, or a related cyber-technology field

Strong analytical and problem-solving skills

Ability to be flexible and handle multiple work projects and priorities

Well-developed written and verbal communication skills

Preferred Qualifications

Microsoft Server and/or Windows 10/11

Network based real-time communications voice/video gateways

Video over IP, video conferencing, and IP video security systems

Contact center and/or integrated voice response (IVR) technologies

Cloud based collaboration systems like Cisco Webex

Conference room design and AV technology

Strong project management skills

Technical writing, customer service, and communications skills

Proficient with Microsoft products including Word, Excel, Visio, PowerPoint, Project

Work Environment

This position may be considered for a hybrid work arrangement based on ALLETE's needs. The employee's position will be a blend of work performed both in-person and at an offsite location such as an employee's home office. Must possess and maintain a valid driver's license. Employer will not sponsor Visas for position. ALLETE is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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