Patient Engagement Coordinator
3 weeks ago
Position Overview: The Patient Engagement Coordinator plays a vital role in delivering administrative support and services to the practice, physicians, and patients within a dynamic healthcare environment. This individual will engage in a variety of responsibilities including patient interaction, appointment scheduling, data management, and patient education.
Required Skills and Experience:
- Minimum of 1 year in a customer service role
- Preferred experience with Electronic Medical Records (EMR)
- Bilingual candidates, especially in Spanish, are preferred
- Handle incoming calls from prospective patients across multiple locations
- Coordinate new patient appointments based on established scheduling protocols and provider availability
- Gather essential demographic and insurance details from new patients
- Confirm insurance coverage at the time of appointment scheduling
- Enable patient portal access during the scheduling process
- Communicate critical information to new patients, including portal usage, office details, and arrival procedures
- Collaborate with various offices to ensure accurate information dissemination
- Direct calls to appropriate offices for inquiries related to medical records, billing, or clinical concerns
- Act as a communication bridge between new patients and office personnel/physicians
- Generate reports to maintain booking accuracy
- Deliver exceptional customer service to new patients through thorough and efficient communication
- Embody and uphold the core values of the organization in all interactions
The physical demands outlined here are representative of those that must be met by an employee to effectively execute the essential functions of this role. Reasonable accommodations may be made to assist individuals with disabilities in performing these essential duties. While fulfilling the responsibilities of this position, the employee is regularly required to sit, converse, listen, and utilize hands for writing, typing, or operating office equipment. Occasionally, the employee may need to reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl. The employee must be capable of performing repetitive motions, including reaching overhead and typing. Lifting up to 50 pounds and/or carrying objects weighing up to 25 pounds may be required. Specific vision abilities necessary for this role include peripheral vision, depth perception, and the ability to adjust focus.
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Patient Engagement Coordinator
2 weeks ago
Bluefield, Virginia, United States Foot And Ankle Specialists Full timePosition Overview: The Patient Engagement Coordinator plays a vital role in delivering administrative support and services to the healthcare team, physicians, and patients within a dynamic medical environment. This position encompasses a variety of responsibilities, including patient interaction, appointment scheduling, data management, and patient...
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Patient Engagement Coordinator
3 weeks ago
Bluefield, Virginia, United States Foot And Ankle Specialists Full timePosition Overview: The Patient Engagement Coordinator plays a vital role in delivering administrative support and essential services to the medical office, healthcare providers, and patients within a dynamic clinical environment. This position encompasses a variety of responsibilities, including patient relations, appointment scheduling, data management, and...
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Patient Engagement Coordinator
2 weeks ago
Bluefield, Virginia, United States Foot And Ankle Specialists Full timePosition Overview: The Patient Engagement Coordinator plays a vital role in delivering administrative and support services to the medical office, physicians, and patients within a dynamic healthcare environment. This position encompasses a variety of responsibilities including patient interaction, appointment scheduling, data management, and health record...
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Patient Engagement Coordinator
2 weeks ago
Bluefield, Virginia, United States Foot And Ankle Specialists Full timePosition Overview: The Patient Engagement Coordinator plays a vital role in delivering administrative support and customer service within a dynamic medical office environment. This position involves a variety of responsibilities, including patient interaction, appointment scheduling, data management, and educational outreach to patients.Key...
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Patient Engagement Coordinator
3 weeks ago
Bluefield, Virginia, United States Foot And Ankle Specialists Full timePosition Overview: The Patient Liaison Specialist plays a crucial role in delivering vital support and administrative functions within a dynamic medical office environment. This position encompasses a diverse range of responsibilities, including patient interaction, appointment scheduling, data management, and patient education.Key Qualifications:Minimum of...
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Medical Assistant
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Travel Physical Therapist
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Certified Physical Therapist Aide
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Nursing Unit Supervisor
5 days ago
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Nurse Supervisor
2 days ago
Bluefield, Virginia, United States Westwood Center - Bluefield, VA Full timeJob SummaryWe are seeking a skilled and experienced Registered Nurse to join our team as a Nurse Supervisor at Westwood Center in Bluefield, VA. As a Nurse Supervisor, you will play a critical role in ensuring the delivery of high-quality patient care while maintaining a safe and efficient work environment.Key ResponsibilitiesLead and direct the clinical...
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Nurse Supervisor
1 day ago
Bluefield, Virginia, United States Westwood Center - Bluefield, VA Full timeAbout the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Nurse Supervisor at Westwood Center in Bluefield, VA. As a Nurse Supervisor, you will play a critical role in ensuring the delivery of high-quality patient care while maintaining a safe and efficient work environment.Key ResponsibilitiesLead and direct the...
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Nurse Supervisor
1 day ago
Bluefield, Virginia, United States Westwood Center - Bluefield, VA Full timeAbout the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Nurse Supervisor at Westwood Center in Bluefield, VA. As a key member of our nursing leadership team, you will play a critical role in delivering high-quality patient care and ensuring the smooth operation of our nursing units.Key ResponsibilitiesLead and...
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Nurse Supervisor
2 days ago
Bluefield, Virginia, United States Westwood Center - Bluefield, VA Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Supervisor to join our team at Westwood Center in Bluefield, VA. As a key member of our nursing leadership team, you will be responsible for leading and guiding the clinical operations of our nursing units, ensuring compliance with policies and procedures, and promoting positive clinical...
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Nursing Unit Supervisor
2 days ago
Bluefield, Virginia, United States Westwood Center - Bluefield, VA Full time{"h3": "Job Summary", "p": "As a Registered Nurse Supervisor at Westwood Center - Bluefield, VA, you will play a vital role in delivering high-quality nursing care while achieving positive clinical outcomes and patient/family satisfaction.", "ul": [{"li": "Lead, guide, and direct the clinical operations of the nursing units on assigned shifts, ensuring...
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