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Store Operations Manager

1 month ago


Washington State, United States Michaels Full time
Job Summary

We are seeking a highly skilled and motivated Night Manager to join our team at Michaels in SEA-Covington, WA. As a Night Manager, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. You will plan for and provide a well-merchandised and in-stock store for our customers to shop.

Key Responsibilities
  • Lead and support inventory management and merchandising standards and maintenance
  • Plan for and provide a well-merchandised and in-stock store for the customer to shop
  • Help customers shop and find what they are looking for
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements
  • Manage and support the truck processes and lead the teams to ensure standards are met
  • Achieve your KPI's and manage your team to achieve their role KPI's
  • Manage, execute and support the planogram process (POG's) to standard
  • Manage, execute and support the AD set processes
  • Manage and execute shrink and safety programs
  • Maintain seasonal sets and the feature space to our visual merchandising standards
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; participate in Performance Mgmt. projects
  • Acknowledge customers, help locate product and provide solutions
  • Cross trained in Custom Framing selling and production
Requirements
  • Retail merchandising and customer service experience preferred
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • Ability to work nights, weekends and early mornings
Accommodations

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks

About Michaels

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.

The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.