Airport Team Member
3 days ago
We are seeking a skilled Airport Team Member to join our team at Master Concessionair. This role involves providing exceptional customer service, processing sales efficiently, and maintaining a clean working environment.
About the Role
The successful candidate will be responsible for ensuring every customer receives outstanding service by creating a welcoming atmosphere, handling transactions accurately, and meeting company standards.
Main Responsibilities
- Customer Service: Greet customers warmly, respond promptly to queries, and resolve issues professionally.
- Point-of-Sale Operations: Process transactions accurately, handle cash, credit cards, and airline vouchers, and provide change as needed.
- Team Support: Assist colleagues with their duties, maintain a clean workspace, and ensure all equipment is in good working order.
- Inventory Management: Restock shelves, manage supplies, and maintain a neat appearance of the register area.
- Safety and Sanitation: Adhere to MCA policies and procedures, maintain a spotless working environment, and participate in daily side-work tasks.
Qualifications
- Customer Focus: Demonstrate a pleasant attitude, energy, and professionalism to deliver great customer service.
- Technical Skills: Ability to process information/merchandise through the register system, accurately count money, and make change.
- Communication: Effective communication with customers and colleagues regarding food and beverage orders and customer questions and concerns.
- Adaptability: Work under pressure, multitask in a fast-paced environment, and adapt to changing situations.
Benefits
This role offers a competitive salary of approximately $12-$15 per hour, depending on experience, and opportunities for career growth and development within Master Concessionair. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.
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