Customer Service Representative

3 weeks ago


Minneapolis, Minnesota, United States Luther Automotive Group Full time
Job Description

We are seeking a highly skilled Receptionist/Office Assistant to join our team at Luther Automotive Group. This individual will be responsible for providing exceptional customer service, handling phone calls, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Answer phone calls, direct customers to the appropriate department, and communicate with callers in a professional and friendly manner.
  • Switchboard Operations: Operate the switchboard telephone system, minimizing hold times and ensuring a smooth customer experience.
  • Cash Handling: Receive cash, checks, and credit card payments from customers, make correct change, and issue receipts.
  • Clerical Duties: Assist managers with various clerical tasks, such as data entry and filing.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in a dealership or automotive environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Availability: Availability to work flexible hours, including nights, weekends, and some holidays.

Why Join Our Team? At Luther Automotive Group, we value our team members and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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