Patient Services Representative

2 weeks ago


Hudson, Wisconsin, United States Twin Cities Orthopedics Full time
Job Summary

The Patient Services Representative is a vital member of our team, responsible for ensuring a seamless patient experience. This role involves patient registration, check-in, and clinical support duties in Physical Therapy. We are seeking a highly organized and customer-focused individual to join our team.

Key Responsibilities
  • Greet and register patients, collecting necessary information and payments
  • Verify and document insurance information
  • Schedule appointments accurately and efficiently
  • Communicate effectively with patients, families, and staff
  • Manage patient charts and maintain a working knowledge of healthcare plan requirements
Requirements
  • High School diploma or equivalent
  • Proficient in Microsoft Office and customer service experience
  • Administrative or medical office experience preferred
Working Conditions

This role is based in our Hudson and New Richmond clinics, with a full-time schedule Monday through Friday. A $1,500 sign-on bonus is offered, payable on the first paycheck with a 12-month commitment. We offer a comprehensive benefits package, including medical, dental, and vision plans, as well as tuition reimbursement and gym discounts.



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