Customer Service Representative
4 weeks ago
Customer Service Representative
Uline is a leading distributor of shipping, industrial and packaging materials
Competitive hourly rate of $22 to $27 per hour
Minnesota Branch
Uline is a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory
As a Customer Service Representative, you'll be the face of Uline, delivering exceptional experiences to our customers. You'll process customer orders and inquiries, communicate with customers over phone, email and chat, and help customers navigate Uline's website and online ordering.
Key Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert, equipped to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
Benefits
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.
About Uline
Uline is a drug-free workplace and an EEO/AA Employer/Vet/Disabled.
Our employees make the difference and we are committed to offering exceptional benefits and perks. Explore Uline.jobs to learn more.
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