Convenience Store Operations Manager

9 hours ago

Exeter, New Hampshire, United States Gibbs Oil Company LP Full time
Job Summary

Gibbs Oil Company LP is seeking a highly motivated and organized Assistant Manager to join our team. As a key member of our store management team, you will be responsible for assisting the manager with the day-to-day operations of the convenience store, ensuring excellent customer service, and maintaining a clean and safe store environment.

Key Responsibilities
  • Assist the manager with store operations, including inventory management, customer service, and cash handling.
  • Ensure that all customers receive outstanding service by providing a friendly and welcoming environment.
  • Maintain a clean and organized store, including restrooms, floors, and merchandise displays.
  • Replenish products and supplies as needed to ensure product availability.
  • Accurately and efficiently complete sales transactions and maintain proper accountability at the cash register.
  • Maintain awareness of all product knowledge information, merchandise promotions, and advertisements.
  • Complete all required day-to-day paperwork, ordering, and running of the location when the manager is not present.
  • Order and receive merchandise utilizing ordering guidelines and build-to books.
  • Work independently with minimal supervision and ensure the location is adequately staffed with all shifts covered.
  • Maintain image standards by ensuring cleanliness and fresh merchandise.
  • Ensure excellent customer service is provided by all station employees.
  • Assist in training, developing, and motivating station employees.
  • Ability to discipline station employees using appropriate documentation.
  • Work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to work weekends, holidays, mornings, and/or nights as needed.
  • Report all unusual occurrences, environmental, or maintenance issues to the manager.
  • Ability to pay attention to detail when completing required daily documentation.
  • Able to drive as needed to perform company business and have a valid driver's license.
Requirements

Some of the requirements for this position include:

  • Experience in retail and customer service.
  • Ensuring that every customer receives outstanding service by providing a friendly environment.
  • Interacting with customers to provide information and assistance in response to inquiries about products and services.
  • Maintaining a clean, customer-friendly store environment.
  • Performing regular cleaning activities, including cleaning floors, glass doors, counter surfaces, and restrooms.
  • Replenishing products and supplies to ensure product availability.
  • Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.
  • Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.
  • Completion of all required day-to-day paperwork, ordering, and running of the location when the manager is not present.
  • Order and receive merchandise utilizing ordering guidelines and build-to books.
  • Ability to work without constant supervision.
  • Ensuring the location is always adequately staffed with all shifts covered.
  • Maintaining image standards by ensuring cleanliness and fresh merchandise.
  • Ensuring excellent customer service is provided by all station employees.
  • Able to assist in training, developing, and motivating station employees.
  • Ability to discipline station employees using appropriate documentation.
  • Ability to work in a fast-paced environment.
  • Ability to work weekends, holidays, mornings, and/or nights as needed.
  • Reporting all unusual occurrences, environmental, or maintenance issues to the manager.
  • Ability to pay attention to detail when completing required daily documentation.
  • Able to drive as needed to perform company business and have a valid driver's license.
Benefits

Gibbs Oil Company LP offers a competitive benefits package, including:

  • Health Insurance
  • Dental Insurance
  • 401k
  • Sick time
  • Vacation time

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