Evening Operations Manager Trainee Position

3 weeks ago

Exeter, New Hampshire, United States Hannaford Supermarkets Full time
Job Summary Hannaford Supermarkets is seeking an Evening Operations Manager Trainee to join our team. As an Evening Operations Manager Trainee, you will be responsible for managing retail operations for the assigned department, making decisions that impact store associates, merchandise quality and presentation, and the level of service offered to our customers. Key Responsibilities * Foster a positive and inclusive environment to retain associates and customers * Ensure that all quality standards are met * Manage department operations in accordance with established department standard practices * Ensure the maintenance of the department's appearance and presentation * Hire, train, and develop associates to meet the department needs * Attain departmental financial objectives * Supervise performance of all duties and responsibilities of all assigned department associates * Role model outstanding friendly customer service * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department * Ensure the maintenance of accurate records of production, shrink, sales, and inventory * Must be able to meet physical requirements of the position, with or without reasonable accommodations Requirements * Ability to use computers and other communication systems required to perform job functions * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally * Push/pull up to 40 lbs. regularly * Meet established volume and fixed activity standards Preferred Requirements * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses * Ensure all company policies and procedures are followed as outlined * Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness * Treat all associates with fairness, dignity, and respect * Provide recognition of accomplishments and offer constructive counseling, when necessary * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products * Manage performance of duties and responsibilities of all assigned department associates * Make hiring, training, and performance management recommendations for assigned department associates * Support the development needs of assigned department associates * Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the store * Observe and ensure compliance with company security, safety, and food safety standards * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering, and business information systems * Have a solid understanding of standard practices for all departments * Maintain solid communications with the management team, all associates in the store, and throughout the organization * Treat all store information as strictly confidential Equal Opportunity Employer Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

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