Banking Center Manager
4 weeks ago
The On-Site Manager is responsible for the day-to-day management of the frontline banking center staff, supporting branch sales and service, and creating an exceptional customer experience by handling customer needs. This role is also responsible for the administration, supervision, and efficient daily operations of a full-service branch, including daily coaching, retail operations, consumer lending, product sales, customer service, and security and safety in accordance with the Company's objectives.
Key Responsibilities
• Oversee the operational excellence of the banking center.
• Lead by example, showcasing skills to deepen customer relationships with individuals and small business clients, maintaining contact commensurate with customer potential and value.
• Mine existing customers and prospects, working with Commercial, Business Banking, Mortgage, Wealth Management, and Financial Consultants to cross-sell products and services as appropriate.
Requirements
A successful On-Site Manager typically has:
• High School Diploma or bachelor's degree in business administration, Marketing, Finance, Accounting, or equivalent experience.
• 3-5 years of experience in banking, business development, personal banking, business banking, or branch management.
• Previous sales or branch management experience.
• Strong knowledge in business loan and deposit products.
• General knowledge of small business needs, personal deposit and consumer loan products, Wealth Management, Treasury Management, fixed annuities, brokerage products, and other bank services.
• Good understanding of Federal regulations as well as bank policies & procedures.
Benefits
• Full insurance benefits, including health, dental, vision, short-term & long-term disability.
• 25 days of paid time off plus 11 paid holidays.
• 401(k) retirement savings plan with HTLF matching up to the first 5% of your contribution.
• Tuition reimbursement and student debt assistance.
• Employee Assistance Program, Perkspot employee discount program, and much more.
Salary Range
The targeted salary range for this role is $55,929.00 - $72,708.00.
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