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Healthcare Patient Services Supervisor

2 months ago

Schaumburg, Illinois, United States BARRINGTON ORTHOPEDIC SPECIALISTS, LTD Full time
Job Overview

Barrington Orthopedic Specialists, established in 1980, has a longstanding commitment to providing exceptional care to patients with orthopedic needs. Our philosophy emphasizes treating individuals with the utmost respect and empathy, ensuring a thorough evaluation for accurate diagnosis and treatment.

Position Summary:

We are currently seeking a Full-Time Patient Services Manager. This role requires a candidate with strong leadership capabilities and proficient computer skills. The ideal individual will possess expertise in management, operational development, policy formulation, staff training, and mentorship. This position entails overseeing the front reception areas across our multiple facilities.

Key Responsibilities:

  • Manage medical office operations and ensure efficient patient service delivery.
  • Provide leadership and support to front desk staff across various locations.
  • Develop and implement policies and procedures to enhance operational efficiency.
  • Conduct training sessions and mentorship programs for staff development.

Qualifications:

  • Experience in medical management is essential.
  • Exceptional customer service skills are required.
  • Flexibility in working hours is necessary.
  • Willingness to travel between sites is expected.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word).
  • Familiarity with medical office protocols is important.
  • Ability to analyze and interpret data effectively.

Educational Background:

  • A degree in management is preferred.
  • An associate degree or completion of an office management training program with relevant customer service experience is acceptable.

Experience Requirements:

  • A minimum of 2-3 years in a leadership capacity is required.
  • Experience in a healthcare-related office environment is preferred.