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Event Operations Coordinator

2 months ago

Lincoln New Hampshire, United States Loon Mountain Full time

Job Summary:

Loon Mountain is seeking a highly motivated and detail-oriented individual to assist with the execution and coordination of events that enhance the guest experience. As an Event Operations Coordinator, you will play a crucial role in supporting the Event Supervisor in planning and executing events that drive revenue and build brand loyalty.

Key Responsibilities:

  • Provide exceptional customer service to internal and external guests by adhering to Loon Mountain's Resort Etiquette Guidelines.
  • Respond promptly and courteously to guest inquiries and requests.
  • Support event setup and breakdown as needed, ensuring a seamless experience for guests.
  • Assist with event registration and participant enrollment.
  • Communicate event details to the general public and provide excellent guest service.
  • Collaborate with the Event Supervisor to develop and promote events that meet business objectives.
  • Communicate effectively with Mountain Operations, Bike Patrol, and other resort staff to ensure event execution.
  • Manage event arena entrances and exits, ensuring a safe and secure environment.
  • Organize event registration Release of Liability forms.

Requirements:

High school diploma or equivalent required; one to three months of related experience and/or training preferred. Ability to lift up to 50lbs is essential.