Sales Account Manager, Suspension Specialist

4 hours ago


Riverside, California, United States ICON Vehicle Dynamics LLC Full time

Job Summary:

We are seeking an experienced Sales Account Manager to join our team at ICON Vehicle Dynamics LLC. As a Sales Account Manager, you will be responsible for identifying new business opportunities within the performance suspension categories and developing and cultivating long-term relationships to drive sustainable and incremental revenue growth.

Key Responsibilities:

* Leverage in-depth knowledge of company products and the automotive aftermarket to identify and qualify sales opportunities.
* Develop and manage an omni-channel sales pipeline by prospecting customers from industry contacts, inactive accounts, and existing databases.
* Build and maintain strong relationships with customers, ensuring their needs are understood and addressed effectively.
* Manage key accounts to grow revenue by presenting new options, product lines, and cross-selling opportunities tailored to each customer's unique needs.
* Establish and manage a diverse book of business while continuing to hunt for new opportunities.
* Create account plans and roadmaps to enhance existing business and seek new growth.
* Collaborate with customers to optimize their business performance in areas like time to market, service levels, and customer satisfaction, driving the account's strategic vision and planning, including revenue growth.
* Deliver exceptional technical support by providing product information, making recommendations, and troubleshooting problems via phone, email, and digital channels.
* Implement automated CRM alerts and notifications to prompt timely follow-up actions and prevent leads from falling through the cracks.

Requirements:

* Proven experience in the automotive aftermarket industry, with a strong technical knowledge and aptitude for suspension products.
* Exceptional customer service and sales skills, with proficiency in the complete sales process and CRM software.
* Passion for off-road and automotive customization, with an independent and proactive work style.
* Experience in prospecting, qualifying, and closing accounts, with a strong ability to influence and develop relationships with key decision-makers.

What We Offer:

* Competitive salary range: $55k - $65k + Bonus Program
* Opportunity to work with a leading company in the automotive aftermarket industry
* Collaborative and dynamic work environment
* Professional development and growth opportunities

Equal Opportunity Employer:

ICON Vehicle Dynamics LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran, a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.



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