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Sales Account Manager for Automotive Aftermarket
2 months ago
We are seeking a highly skilled Sales Account Manager to join our team at Icon Vehicle Dynamics LLC. As a Sales Account Manager, you will be responsible for identifying new business opportunities within the performance suspension categories and developing and cultivating long-term relationships to drive sustainable and incremental revenue growth.
Key Responsibilities- Leverage in-depth knowledge of company products and the automotive aftermarket to identify and qualify sales opportunities.
- Develop and manage an omni-channel sales pipeline by prospecting customers from industry contacts, inactive accounts, and existing databases.
- Build and maintain strong relationships with customers, ensuring their needs are understood and addressed effectively.
- Manage key accounts to grow revenue by presenting new options, product lines, and cross-selling opportunities tailored to each customer's unique needs.
- Establish and manage a diverse book of business while continuing to hunt for new opportunities.
- Create account plans and roadmaps to enhance existing business and seek new growth.
- Collaborate with customers to optimize their business performance in areas like time to market, service levels, and customer satisfaction, driving the account's strategic vision and planning, including revenue growth.
- Deliver exceptional technical support by providing product information, making recommendations, and troubleshooting problems via phone, email, and digital channels.
- Implement automated CRM alerts and notifications to prompt timely follow-up actions and prevent leads from falling through the cracks.
- Achieve and exceed sales and profitability goals through effective sales pipeline development, understanding sales metrics, and other assigned sales functions and processes.
- Collaborate effectively with internal teams, including sales support, technical support, marketing, and operations, to provide the best possible service and solutions to customers.
- Proven experience in the automotive aftermarket industry, with a strong technical knowledge and aptitude for suspension products.
- Exceptional customer service and sales skills, with proficiency in the complete sales process and CRM software.
- Passion for off-road and automotive customization, with an independent and proactive work style.
- Experience in prospecting, qualifying, and closing accounts, with a strong ability to influence and develop relationships with key decision-makers.
We are an equal-opportunity employer and welcome applications from qualified candidates.
