Housing Case Manager

1 day ago

Richmond, Virginia, United States Virginia Supportive Housing Full time
Job Summary

We are seeking a skilled Housing Case Manager to join our team at Virginia Supportive Housing. As a Housing Case Manager, you will play a critical role in assisting Veterans in securing and maintaining permanent housing through our Supportive Services for Veteran Families (SSVF) program.

Key Responsibilities:

  • Provide direct services to homeless or at-risk Veteran families, assessing their needs and referring them to community services to improve housing stability and quality of life.
  • Develop and implement individualized housing support plans with goals, objectives, and timeframes, and coordinate services with other community providers as needed.
  • Collaborate with mainstream community resources to ensure ongoing support services toward permanent housing stability.
  • Conduct thorough housing barrier assessments, budget, and action plans for each program participant.
  • Meet regularly with housing location providers to ensure effective coordination of landlord outreach, retention, and recognition activities.
  • Develop and maintain professional relationships with housing providers, including realty brokers/agencies, private landlords, public housing authorities, social services, and government agencies.
  • Calculate housing affordability and conduct habitability and lead-based paint inspections.
  • Assist individuals with securing and maintaining employment to increase income for long-term housing stability.

Requirements:

  • Bachelor's degree in human services preferred, with at least one year of experience working with low-income and/or homeless adults.
  • Knowledge of the Veterans Service System and military culture strongly preferred.
  • HQS inspection certification or ability to earn within three months of employment is required.
  • Knowledge of case management and Fair Housing laws and landlord/tenant law is required.
  • Good interpersonal skills, effective oral and written communication skills.
  • Must be detail-oriented and able to plan, prioritize, multi-task, and meet deadlines.
  • Computer skills, with working knowledge of the primary Microsoft Office programs.
  • Experience with HUD VASH vouchers preferred.
  • Valid VA Driver's license and reliable transportation - you'll travel approximately 10% of the time.

What We Offer:

  • A comprehensive benefits package that includes medical, dental, and vision plans starting after one month of employment.
  • Short-term/long-term disability and life insurance at no cost, plus voluntary life insurance.
  • An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match.
  • A generous PTO plan including vacation, sick, and personal days, and 13 paid holidays.

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