Luxury Travel Sales Expert

4 days ago


Salem, Oregon, United States Classic Vacations, LLC Full time
Drive Revenue with Exceptional Customer Service

At Classic Vacations, LLC, we are committed to delivering extraordinary travel experiences. As a Group Sales Specialist, you will play a pivotal role in driving revenue by engaging with clients seeking luxury group travel experiences. Your expertise in sales, negotiation, and customer service will ensure seamless interactions with our clients, resulting in increased bookings and revenue.

About the Role
We are seeking an experienced professional with a passion for sales and customer satisfaction. In this role, you will be responsible for qualifying and converting leads into confirmed sales, negotiating contracts, and ensuring timely execution of agreements. Your excellent communication skills, both written and verbal, will enable you to effectively communicate with clients and internal stakeholders, fostering strong relationships and promoting business growth.

Responsibilities
- Meet and exceed established sales targets and key performance indicators (KPIs) for group travel bookings
- Qualify and close inbound leads for group travel, primarily through phone and email communication
- Input group lead data into Group Manager, including proposal and contract preparation, ensuring accuracy and comprehensiveness
- Actively negotiate with clients to ensure they are satisfied with the terms and services offered, serving as the primary point of contact for all proposal/contract negotiations
- Facilitate the signing of contracts, ensuring timely receipt of deposits, and transfer completed files to the Group Coordinator once signed
- Maintain clear and proactive communication with clients from initial inquiry through contract finalization

Requirements and Qualifications
To succeed in this role, you must possess a minimum of 2 years of experience in group travel sales, with a focus on contracting groups. Additionally, you should have excellent time management and organizational skills, proficiency in Excel, Word, Outlook, and internet-based systems, and strong follow-up abilities to ensure timely responses and actions. A positive attitude, work ethic, and a strong sense of team commitment are essential qualities for success in this role.

Salary and Benefits
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including healthcare options, paid time off, and more. This is a full-time, hourly position with opportunities for performance-based incentives and bonuses.

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