Customer Experience Ambassador

22 hours ago


Orlando, Florida, United States Bags Inc. Full time

Job Summary: We are seeking a highly skilled Guest Services Coordinator to join our team at Bags Inc. As a key member of our resort staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of guest satisfaction.

Key Responsibilities:

  • Provide personalized assistance to guests upon arrival and throughout their stay
  • Interact with guests in a friendly and professional manner, addressing their needs and concerns
  • Help guests with luggage storage, transportation, and other services
  • Offer information and guidance on resort amenities and activities
  • Resolve guest complaints and concerns in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required
  • Experience with computer systems and MS Office applications preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Valid driver's license and acceptable driving record (if applicable)

What We Offer:

  • A competitive salary range of $14.00 - $16.00 per hour, plus tips
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

About Us: Bags Inc. is a leading provider of luggage and transportation services. We are committed to delivering exceptional customer experiences and building long-term relationships with our guests.



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