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Casino Operations Manager

2 months ago

White Sulphur Springs, Montana, United States Town Pump Full time

About the Role:

Town Pump is seeking a highly motivated and experienced Casino Assistant Manager to join our team. As a key member of our casino operations, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the smooth running of our casino.

Key Responsibilities:

  • Customer Service: Handle customer inquiries and concerns in a professional and courteous manner, ensuring a positive experience for our guests.
  • Operations Management: Assist in the planning, organization, and execution of daily casino operations, including office procedures, vendor invoicing, and computer data entries.
  • Leadership and Training: Set a positive example for colleagues, provide training and coaching, and discipline employees as needed to ensure a high level of performance.
  • Administrative Tasks: Perform payroll, inventory management, scheduling, and other administrative duties as required.
  • Financial Management: Accurately complete casino paperwork, daily reports, and inventory adjustments, and maintain accurate records.
  • Liquor Control: Manage liquor inventory, prepare orders, and conduct audits to ensure compliance with company standards and state regulations.
  • Reporting and Analysis: Prepare and analyze reports, including sales and purchase records, to inform business decisions.
  • Availability and Flexibility: Work varied shifts, including nights, weekends, and holidays, and be available for contact in the absence of a manager.
  • Professional Development: Maintain a valid driver's license, complete required certifications, and participate in ongoing training and development opportunities.

About Town Pump:

Town Pump is a leading provider of hospitality services, committed to delivering exceptional experiences for our guests. We offer a range of benefits, including 401(K), health insurance, and education reimbursement, and are proud to be an Equal Employment Opportunity employer.