Leasing Specialist

3 hours ago

Pittsburgh, Pennsylvania, United States Aishel Real Estate Full time
Job Summary

We are seeking a highly skilled Leasing Agent to join our team at Aishel Real Estate. As a Leasing Agent, you will play a crucial role in ensuring a seamless experience for tenants from the moment of first contact through the entire lease lifecycle.

Key Responsibilities
  • Marketing and Advertising
    • Create and implement marketing strategies to advertise available units through online listings, social media, and traditional channels.
    • Regularly review active listings and ads to ensure accuracy.
    • Follow up with all leads in a timely fashion.
    • Conduct property tours and respond to inquiries, showcasing the benefits of living at the property.
  • Leasing and Tenant Screening
    • Manage the full leasing process from setting and confirming appointments, showing units, gathering applications, screening potential tenants, and preparing lease agreements.
    • Ensure compliance with local housing laws and company policies during the leasing process.
  • Move-In/Move-Out Coordination
    • Coordinate move-ins and move-outs, ensuring a smooth transition for tenants.
    • Conduct move-in inspections to ensure the highest tenant experience.
    • Perform move-out inspections with maintenance supervisor, documenting any issues or damages to charge back to the tenant and prepare the turn list for the unit turnover.
  • Rent Collection & Financial Management
    • Ensure timely rent collections by maintaining accurate tenant records and following up with any late payments.
    • Run scheduled weekly reports to ensure all necessary notices are sent in a timely fashion and scheduled court filings can be implemented.
    • Work with tenants to create payment plans when needed, and maintain detailed records of all financial transactions.
    • Record all communication in tenants' accounts.
  • Tenant Relations and Tenant Retention
    • Serve as the primary point of contact for tenants, responding promptly to questions or complaints.
    • Mediate disputes between tenants when necessary to foster a positive community environment.
  • Evictions and Legal Compliance
    • Run regular scheduled reports to ensure balance due notices and 10-Day notices are sent in a timely fashion.
    • Manage the eviction process for tenants who default on rent or violate lease terms, working with legal counsel when necessary.
    • Ensure compliance with local eviction laws and guidelines while maintaining accurate documentation throughout the process.
    • Handle all court filings, including Landlord Tenant Complaints, Possession, and Lockouts with the Sheriff or Constable.
  • Reporting & Administration
    • Maintain up-to-date records of all leasing activities, rent collection, and legal actions.
    • Provide regular reports to management on occupancy rates, delinquency, and tenant satisfaction.
Qualifications
  • Experience: Prior experience in property management or leasing, with a demonstrated ability to manage the full tenant experience.
  • Skills:
    • Strong communication and interpersonal skills to foster positive tenant relations.
    • Excellent organizational and time management abilities.
    • Proficiency with property management software.
    • Ability to learn and adapt new software and mobile apps.
  • Knowledge: Understanding of fair housing laws, leasing regulations, and eviction processes.
  • Sales Ability: Comfortable with sales techniques, including upselling additional amenities and/or premium units.
  • Positive Attitude: Be a team player, maintaining positivity in all interactions with coworkers, tenants, vendors, etc.
  • Organizational Skills: Be super organized while multi-tasking on several open files and projects.
  • Quick Learner: Tech-savvy to learn and adapt new software and mobile apps. Study all properties and units and develop a strong grasp on all units, unit types, properties, structures, locations, etc.
Work Schedule

This is a full-time position with some weekend and evening work required based on tenant needs and leasing demands.

Benefits
  • Competitive salary and bonus opportunities.
  • Health, dental, and vision insurance benefits.
  • Paid time off.
  • Opportunities for career growth within the company.

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