Student Success Advisor

3 days ago

Pensacola, Florida, United States Pensacola State College Full time
Job Title: Student Success Advisor

Pensacola State College is seeking a highly motivated and dedicated Student Success Advisor to join our team. As a Student Success Advisor, you will play a critical role in supporting our students in achieving their academic and career goals.

Job Summary:

The Student Success Advisor will assist students with assessment, advising, graduation requirements, and transfer functions. This position will maintain transfer resources, supply information for reports, and assist in compiling them to demonstrate effectiveness. The Student Success Advisor will also assist veteran students, active-duty military students, their families, and other students with enrollment processes in programs and courses during registration periods and administer interest, aptitude, and career-related tests as needed.

Key Responsibilities:
  • Supports prospective and new veteran students, active-duty military students, their families, and other students through the college admission process, including orientation requirements, residency requirements, transcript requests, testing requirements, financial aid applications, veteran services, and selecting programs of study.
  • Possesses knowledge of academic policies, procedures, and degree requirements and advises students on meeting those requirements.
  • Works closely with other departments on retention and completion strategies.
  • Possesses an understanding of FERPA rules for releasing student information to faculty, parents, and students.
  • Uses admissions tools, including admissions checklists, information packets, residency documents, student records system strategies, and online application processes.
  • Assists veteran students, active-duty military students, their families, and other students with admissions processes, including discussion and research of residency law and guidelines, collaborating with the Coordinator of Admissions to review transcripts to determine testing requirements.
  • Possesses knowledge of institutional financial aid programs (short-term loans, tuition installment plans, deferments), financial aid warnings, financial aid suspensions, financial aid appeals, and general knowledge of numerous third-party receivables and scholarships.
  • Reviews and interprets placement and other standardized test scores, unofficial transcripts, and course prerequisites.
  • Assists veteran students, active-duty military students, their families, and other students with career planning activities and developing an educational or degree plan.
  • Stays abreast of changing institutional information, including admissions requirements, financial aid regulations, new programs, course changes, deadlines, costs, transfer requirements, and state and federal mandates.
  • Develops and presents workshops appropriate to student development and success.
  • Provides appropriate referrals for veteran students, active-duty military students, their families, and other students needing additional academic or student services such as disability support, financial aid, improved study skills, tutoring, or personal counseling.
  • Performs other related duties as assigned.
Requirements:
  • Graduation from a regionally accredited institution with a bachelor's degree.
  • Successful results of a criminal background check are required.
Preferred Qualifications:
  • Ability to interact professionally and respectfully with a diverse student population, faculty, and staff.
  • Ability to work as a member of a team and with minimum supervision.
  • Ability to communicate effectively orally and in writing.
Benefits:

Pensacola State College offers a comprehensive benefits package, including major medical insurance, life insurance, and Florida retirement contributions. Other benefits include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Supplemental life, dental, vision, and disability insurance are available at group rates.

Pensacola State College is an equal opportunity employer and does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, or genetic information in its educational programs, activities, or employment.

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