Customer Experience Representative
5 days ago
We are seeking an experienced and detail-oriented individual to fill the role of CUSTOMER EXPERIENCE REPRESENTATIVE - PARKING SERVICES at LAZ Parking Georgia, LLC.
This position is responsible for promoting good customer relations, helping patrons find parking garages/lots, and providing general property information. The ideal candidate will have strong customer service experience and be able to communicate effectively in English.
Responsibilities:
- Promote excellent customer service by consistently greeting parkers/guests with a friendly demeanor.
- Help patrons locate parking garages/lots, prioritizing their needs and comfort.
- Provide general property information to guests.
- Identify parking violators and issue appropriate notices.
- Communicate any issues or concerns to the location Manager.
Requirements:
- High school diploma or equivalent.
- Strong customer service experience, preferably in the parking industry.
- Excellent communication skills in English.
- Ability to work independently and make decisions independently.
Benefits:
- $15.00 per hour salary.
- Ongoing training and development opportunities.
- Free company uniform.
- Comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Environment:
- Fast-paced environment with frequent customer interactions.
- Ability to work in the elements - heat, wind, snow, rain, etc.
- Physical demands include lifting, pushing, and pulling objects up to 10 pounds, standing, walking, running, bending, stooping, squatting, and lifting frequently throughout a shift.
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