Front Desk Representative

4 weeks ago


Fort Myers, Florida, United States Residence Inn SanibelFort Myers Full time
Front Desk Agent Opportunity

Residence Inn Sanibel/Fort Myers is seeking a dynamic and customer-focused Front Desk Agent to join their team. As a key member of the front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining accurate records.

Key Responsibilities:
  • Greet guests with a warm and welcoming smile, using a positive and clear speaking voice.
  • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
  • Maintain accurate records, including cash handling and guest information.
  • Communicate effectively with colleagues and management, staying aware of issues and concerns.
  • Adhere to safety and security procedures, reacting promptly to emergency situations.
Requirements:
  • High school diploma or equivalent combination of education and experience.
  • Ability to speak, read, and understand English.
  • Availability to work a variety of shifts, including nights and weekends.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.



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