Patient Services Liaison

4 days ago


Edmond, Oklahoma, United States Oklahoma Arthritis Center Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at the Oklahoma Arthritis Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for all visitors.

Responsibilities
  • Greet and assist patients in a friendly and professional manner, obtaining necessary information and collecting payments as needed.
  • Schedule appointments accurately and effectively, utilizing our Practice Management System to ensure timely and efficient communication with providers and patients.
  • Answer phone calls promptly and professionally, routing calls to staff members and handling voicemails with ease.
  • Verify insurance information and demographics, updating records as necessary to ensure accurate billing and claims processing.
Requirements
  • High school diploma or equivalent required; 2 years of customer service experience preferred.
  • Medical office experience is a plus, particularly with Practice Management Systems and Electronic Medical Records.
  • Bilingual skills (Spanish) are a desirable asset in this role.

Salary: $45,000 - $55,000 per annum, depending on experience.

Benefits: Competitive benefits package, including health insurance, retirement savings plan, and paid time off.

About Us: The Oklahoma Arthritis Center is an Equal Employment Opportunity employer, dedicated to providing exceptional patient care and promoting a positive work environment.



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