Oklahoma City Part-Time Customer Service Position
4 weeks ago
About Our Team
- We are an inclusive and diverse workplace that values diversity and inclusion.
About the Job
This part-time customer service position is a great opportunity to work in a team-oriented environment. As a customer service representative, you will be responsible for answering telephone calls and responding to member-facing chats to provide information regarding our company.
Your Key Responsibilities
- Provide excellent customer service in a friendly and efficient manner
- Use problem-solving and critical thinking skills to resolve order/product/delivery issues
- Operate as the liaison between customers, vendors, buying, and operations staff
Requirements
- Education/Training: High School Diploma or GED preferred
- Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course
- Experience: Previous customer service experience preferred
- Knowledge/Skills: Customer Service, computer literacy, professional business writing, proficiency with typing (Minimum typing speed of 30 wpm), and excellent communication skills required
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Estimated Salary: $18.50 per hour
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