Public Service Liaison

5 days ago


Edmond, Oklahoma, United States GovernmentJobs Full time

Government Jobs - Full-Time Position Overview

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The City of Edmond is seeking a full-time phone representative to collect utility payments, start new services for residential/commercial accounts, and provide information to callers.

About this Role

This position functions as a first responder during emergencies such as power outages or natural disasters. The successful candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a customer-centric approach.

Salary Information

The starting salary for this position is $17.60 per hour. This rate may be adjusted based on experience and qualifications.

Key Responsibilities

  • Collect utility payments over the phone from residential and commercial customers
  • Start new services for residential and commercial accounts
  • Provide accurate and timely information to callers regarding their accounts and services
  • Function as a first responder during emergency situations, such as power outages or natural disasters

What We Offer

We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with employer matching.



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