RN Care Coordinator

1 month ago


Dallas, Texas, United States UT Southwestern Medical Center Full time
Why UT Southwestern?

At UT Southwestern Medical Center, we're committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more.

Job Summary

This position works under limited supervision to provide patient care, information and problem resolution to complex patient, family and community provider matters regarding disease specific treatment and supportive care resources.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare – no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
Experience and Education

Required

  • Education: Graduate of an accredited Nursing program, BSN required
  • Experience: 3 years of experience as a RN in specialty area.
  • Licenses and Certifications: (BLS) BASIC LIFE SUPPORT Course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire
Job Duties

Coordinates the multidisciplinary team developing, refining, updating, and communicating plan of care for defined patient population with the goal of maximizing patient outcomes and minimizing the adverse impact of disease.

Implements clinical pathways including educational needs of patients/families, monitoring and updating for deviation from plan.

Partners with the multidisciplinary team and community liaisons to proactively manage care transitions assuring seamless transitions between care settings and communications with ongoing providers.

Collaborates with Social Work, Patient Financial Services, Patient Access Programs, and others as necessary to maximize financial/care resources for patient and family.

Monitors and assures effective patient/family preparation for discharge assuring completion of learning/discharge objectives prior to time of planned discharge.

Communicates effectively with other health care providers, patients, families, and visitors. Demonstrates effective communication with adolescents, adults and older adults.

Triages calls based on symptoms, needs, and information provided by caller; send requested and/or applicable health education information and provider directed treatment plans.

Acts as a liaison with various departments and ancillary services to ensure all pending orders and results are received in a timely manner.

Ensures follow up appointments are scheduled prior to patient discharge. Responsible for ensuring that discharge instructions related to care coordination needs are documented in discharge instructions and that those elements are understood by patient and family/caregiver.

Collaborates with physicians, and interdisciplinary team to ensure safe and timely provision of care.

Takes ownership in solving problems effectively, efficiently and to the satisfaction of the patient.

Presents constructive feedback regarding system or process failures and participates in resolution in a proactive and positive manner.

Serves as essential link between patients and all other care providers and functions as a patient advocate to help the patient and family along the health care continuum.

May develop patient and community education programs, tools and presentations for individuals and community outreach.

May facilitate appointments for consults and support services within established service standards working with patient navigators, Patient Physician Referral Services and community healthcare systems as necessary.

Stays abreast of current approaches, theories, and practices related to patient and public medical education.

Performs other duties as assigned.



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