Case Manager Utilization Review RN

2 weeks ago


Dallas, Texas, United States Steward Health Care Full time
Job Title: Case Management Utilization Review RN

The Care Manager assumes primary responsibility for ensuring the medical necessity of inpatient status or placement in observation. They communicate effectively with physicians and clinicians, ensuring timely documentation and authorization of patient stays. Collaborating with other healthcare professionals, they coordinate quality care and desired outcomes in a timely and cost-effective manner.

Key Responsibilities:
  • Utilize a systematic methodology to assess, plan, implement, evaluate, and provide patient care coordination from pre-hospital through post-hospital care.
  • Assist in developing physician profiles to identify over/under utilization patterns.
  • Support Steward Health Care's and hospital goals and objectives, working within regulatory compliance guidelines.
  • Collaborate with healthcare disciplines to ensure appropriate and timely services.
  • Assess the medical appropriateness, quality, and cost-effectiveness of proposed hospital, medical, and surgical services.
  • Collaborate with the multidisciplinary team to assist patients with benefits management.
  • Communicate with payers to obtain authorization.
  • Identify and plan strategies to optimize inpatient length of stay and resource utilization.
Required Knowledge & Skills:
  • Ability to work competently with computer-based charting and other clinical and non-clinical software programs.
  • Adaptability to change and good organizational skills required. Ability to read and communicate effectively in English.
  • Can be expected to do presentations as directed. Working knowledge of criteria for Medicare, Medicaid, HMO, and private insurance carrier's coverage details.
  • Ability to advocate for patients. Ability to operate office equipment. Possess critical thinking skills.
  • Leadership skills required for role include effective mentoring, coaching, counseling, time management, problem solving, and strategic planning.
  • Demonstrates initiative and proactive approach to problem resolution.
  • Ability to effectively interact with insurance companies and community healthcare resources.
  • Ability to work in a stressful, fast-paced environment.
  • Must master Microsoft Office Products, i.e. Excel, Word, etc.
  • Understand CMI, patient status, InterQual Criteria, Milliman Criteria, and Transfer DRGs.
  • Has the maturity to work independently and remotely.
Education/Experience/Licensure/Technical/Other:
  • Education: Bachelor's degree required; Master's degree preferred.
  • Experience (Type & Length): Three to five years of acute medical/surgical experience plus three to five years of Case Management experience.
  • Certification/Licensure: RN license required; Certification in Case Management (CCM) strongly preferred.
  • Software/Hardware: Strong knowledge in Microsoft Office applications – Word, Excel, Access, PowerPoint.
  • Other: Understanding of the healthcare delivery setting.

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