Patient Care Coordination Specialist

2 weeks ago


Cleveland, Ohio, United States Cleveland Clinic Full time
Position Overview:

The Cleveland Clinic is a leading healthcare institution dedicated to providing exceptional patient care. As a vital member of our healthcare team, the Ambulatory Care Coordinator plays a crucial role in managing care for high-risk patients in an outpatient setting.

Key Responsibilities:
  • Collaborate with a multidisciplinary team to ensure comprehensive care delivery across various healthcare settings.
  • Identify patients requiring ongoing care coordination and outline the necessary involvement of the specialty care team.
  • Conduct targeted outreach to patients, ensuring timely access to services and support.
  • Engage patients and their families in the care process, facilitating communication and understanding of their health needs.
  • Monitor patient progress, compliance with care plans, and make necessary adjustments to enhance outcomes.
  • Assist in managing transitions of care, ensuring seamless communication between providers.
  • Identify barriers to care and work towards effective solutions, connecting patients with appropriate resources.
  • Advocate for patients and families, addressing concerns and facilitating resolutions.
  • Provide education on self-management strategies and connect patients with community resources.
  • Participate in quality improvement initiatives and contribute to data analysis related to patient care metrics.
Qualifications:

Education: Bachelor's degree in Nursing.

Licensure: Current Ohio licensure as a Registered Nurse (RN) and Basic Cardiac Life Support (BLS) certification.

Experience: A minimum of three to five years of nursing experience is required.

Skills:

Strong critical thinking, communication, and interpersonal skills are essential. The ability to work independently in a fast-paced environment is necessary.

Work Environment:

Adhere to safety protocols and departmental policies, ensuring a professional and supportive atmosphere for both patients and staff.



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