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Customer Support Representative
2 months ago
We are a family-owned business with a rich history dating back to 1950, and we are proud to be the nation's leading manufacturer of signs and graphics. Our company values include a commitment to leading our industry, putting our customers first, valuing and appreciating our employees, and maintaining a safety record second to none.
We are seeking dynamic individuals who share our values and are looking for a challenging and rewarding career opportunity. As a Customer Support Representative, you will play a critical role in providing exceptional customer service and support to our clients.
Key Responsibilities:- Provide timely and effective support to customers via phone, email, and other communication channels
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Document customer interactions and update records as necessary
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in Microsoft Office
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.