Senior Desktop Engineer
6 days ago
Senior Desktop Engineer
We are seeking a highly skilled Senior Desktop Engineer to join our team at Request Technology, LLC. As a key member of our IT department, you will be responsible for providing technical expertise and support for all company workstation technologies and issues.
Key Responsibilities
- Act as a technical subject matter expert for Windows 10/11, Google Chrome, and Microsoft Edge.
- Design, document, support, and troubleshoot the workstation patching process.
- Use workstation monitoring tools to develop queries and reports, create custom inventory and events, and provide data-driven analysis of the workstation environment.
- Troubleshoot difficult problems encountered with the PC environment and work with internal application support teams to provide comprehensive solutions.
Requirements
- 7 years of experience across an enterprise-sized company (500-1,000's of computers/users)
- 7 years of MacOS/Windows experience (a mix is acceptable) Windows 10 or 11
- Experience with using WMI, registry, log files, events, and in-place upgrades
- Experience with Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal
Preferred Qualifications
- Bachelor's degree
- PowerShell scripting
- Experience transitioning a company to Intune
- Experience with Microsoft Autopilot
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