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Content Service Account Manager

2 months ago

York, Pennsylvania, United States TransPerfect Full time
About the Role

The Content Service Account Manager is a key member of our team, responsible for building and maintaining strong relationships with our clients. This role requires a unique blend of business acumen, technical expertise, and exceptional communication skills.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their business needs and goals.
  • Project Management: Manage client projects from initiation to delivery, ensuring timely and high-quality results.
  • Communication: Serve as the primary point of contact for clients, responding to their requests and concerns in a timely and professional manner.
  • Collaboration: Work closely with internal teams, including sales, production, and support, to ensure seamless project execution.
  • Problem-Solving: Identify and resolve client issues, providing creative solutions to complex problems.
Requirements
  • Education: Bachelor's degree from a 4-year college or university or equivalent.
  • Experience: 1-3 years of experience in a client-facing role, preferably in a similar industry.
  • Skills: Excellent communication and problem-solving skills, ability to multitask in a fast-paced environment, and proficiency in Microsoft Office.
About Us

TransPerfect is a leading provider of language and technology solutions, helping our clients communicate and conduct business more effectively in a global marketplace. With a commitment to quality and client service, we offer a range of services, including translation, interpretation, and content management.