Service Technician

5 days ago


Raleigh, North Carolina, United States Hoffman & Hoffman Inc Full time
Job Summary

We are seeking a highly skilled Building Automation Specialist to join our team at Hoffman & Hoffman Inc. As a key member of our Service Department, you will be responsible for performing preventive maintenance, troubleshooting, and repair of building automation systems and their components.

Key Responsibilities:

  • Perform routine maintenance tasks to ensure optimal system performance, including database back-ups, control system analysis, network analysis and optimization, and central equipment controls performance testing.
  • Execute service quoted projects in a timely and efficient manner.
  • Troubleshoot DDC control and mechanical systems to identify and resolve issues.
  • Replace failed components as necessary to minimize downtime and ensure system reliability.
  • Provide exceptional customer service and communication to internal stakeholders, including supervisors, service coordinators, account managers, and customers.
  • Carry a 24-hour pager as scheduled to ensure prompt response to system issues.

Requirements:

  • Knowledge of HVAC DDC control theory and applications.
  • Proficiency with Alerton programming.
  • Experience with electronics and basic electrical circuits.
  • Strong troubleshooting skills and ability to work independently and unsupervised.
  • Excellent communication and interpersonal skills.

Credentials and Experience:

  • Associate's degree in applied technology or equivalent combination of education and experience.
  • Relevant experience in HVAC and/or mechanical systems, computer programming, and troubleshooting.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.



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