Retail Asset Protection Specialist

2 months ago


Raleigh, North Carolina, United States Sephora Full time
About the Role

Sephora is seeking a highly skilled and experienced Store Loss Prevention Investigator to join our team. As a key member of our Loss Prevention department, you will play a critical role in protecting our stores' assets and ensuring a safe and secure shopping environment for our clients.

Key Responsibilities
  • Conduct Surveillance and Investigations: Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
  • Adhere to Laws and Policies: Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
  • Prepare Incident Reports: Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Testify in Court: Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned.
  • Maintain Store LP Awareness: Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
  • Support Multiple Store Locations: Provide support and work in multiple store locations if hired in a multi-store area.
  • Investigate Internal Theft: Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
Requirements
  • Minimum 1-Year Asset Protection Experience: Minimum 1-year asset protection or loss prevention experience in a retail environment.
  • Flexible Availability: Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Strong Communication Skills: Strong communication skills.
  • Ability to Stand/Walk the Sales Floor: Ability to stand/walk the sales floor for entire shift, with or without accommodation.
  • Licensing Requirements: Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Adherence to Sephora Policies: Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook.
About Sephora

Sephora is a leading beauty retailer that is committed to creating a diverse and inclusive work environment. We believe in celebrating individuality and promoting a culture of respect, teamwork, and innovation.

We offer a comprehensive benefits package, including healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.



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