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Program Manager

2 months ago

Portland, Oregon, United States WhatJobs Full time
About the Role

We are seeking a highly skilled Program Manager to join our team at WhatJobs. As a Program Manager, you will be responsible for the coordination and administration of all aspects of assigned programs, including planning, organizing, leading, delivering, and controlling program activities in accordance with the mission and goals of our organization.

Key Responsibilities
  • **Promote a Customer-Centric Culture**: Foster a culture that prioritizes customer satisfaction and delivers outstanding results for end-users and customers, both internal and external.
  • **Develop and Implement Program Goals**: Assist in the development and implementation of both long-term and short-term goals and objectives to achieve the successful outcome of assigned programs or projects.
  • **Project Planning and Execution**: Identify requirements, develop project and program implementation plans, and deliver upon key project and program milestones for assigned programs or projects.
  • **Budgeting and Financial Management**: Coordinate the development of an annual budget and operating plan to support assigned programs or projects.
  • **Data Management and Reporting**: Develop, manage, and compile data and/or narratives pertinent to assigned projects or programs to support both internal and external reporting requirements.
  • **Regulatory Compliance**: Ensure that program activities operate within the policies and procedures, including all relevant commission regulations and professional standards.
  • **Process Improvement**: Develop and manage new processes, as needed, to ensure continuous delivery of program requirements.
  • **Collaboration and Communication**: Coordinate the delivery of services among different program activities throughout the company to increase effectiveness and efficiency within the organization.
  • **Risk Management**: Monitor program activities on a regular basis and actively participate in evaluations, identifying and evaluating the risks associated with program activities and taking appropriate action to control the risks.
Requirements
  • **Education**: Bachelor's Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering, or a related field.
  • **Experience**: A minimum of five to seven years of professional experience with utility operations or other regulated environments, energy-related operations management, project engineering, project management, and/or program management.
  • **Leadership and Teamwork**: Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
  • **Communication and Interpersonal Skills**: Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
  • **Technical Skills**: Proficient with the use of personal computers to gather, analyze, and summarize data.
Preferred Qualifications
  • **MBA**: Master's Degree in Business Administration.
  • **Program Management Certifications**: Program Management Professional (PMP) and/or Program Management Professional (PgMP).
  • **Knowledge of Program Management**: Demonstrated knowledge of the application of Demand Side Management (DSM) technologies.
  • **Professional Engineering Registration**: Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.) preferred.