Clinical Program Manager
1 day ago
Job Title: Clinical Program Manager
Location: SE Portland, OR
Job Type: Full-Time, In Person
Salary: $80k – 120k
We are seeking a highly skilled and experienced Clinical Program Manager to lead and oversee our clinic's programs. In this role, you will manage clinical operations, supervise staff, and ensure the delivery of high-quality mental health services. You'll be responsible for program development, compliance with regulations, and fostering a supportive, collaborative environment for both clinicians and clients. This is a key leadership position, requiring strong organizational, communication, and problem-solving skills, along with a deep commitment to improving the well-being of our community.
Key Responsibilities:
- Provide clinical supervision, coaching, and development for Clinical Team Leaders and Supervisors.
- Track monthly clinical reviews and group attendance for team leaders and supervisors.
Recruitment and Retention:
- Participate in the recruitment and hiring process for behavioral health positions.
Operational Duties:
- Develop and lead clinical training for new and existing staff, including onboarding and assessment training.
- Facilitate weekly drop-in provider support meetings, monthly team leader meetings, and offer case consultation as needed.
- Oversee brief phone screenings and consultations with providers.
- Work with the admin team to ensure accurate documentation in client records, oversee records requests, and coordinate care between providers and external entities.
- Serve as a liaison between the front desk and other departments.
- Provide direct therapy to a caseload of up to 10 client sessions per week.
Quality and Compliance:
- Support quality assurance by ensuring documentation standards are met and compliance with QA policies.
- Train providers on clinical reviews with managed care.
- Oversee the release and request of records and coordinate care with external providers.
- Assist in creating and implementing policies and procedures.
Requirements:
- Must hold an active Oregon license (LCSW, LMFT, or LPC).
- At least 5 years of post-licensure clinical experience.
- 5+ years experience in assessing medical necessity.
- 2+ years in a management or supervisory role.
- No unresolved board complaints.
Benefits:
- Competitive salary with compensation for cancelled sessions, note writing, and training time.
- Full benefits package: medical, vision, disability, life insurance, 401(k) with matching, and more.
- $10 bonus for each Medicaid session.
- Eligibility for student loan forgiveness ($25K per year, up to $120K).
- 100% employer-paid malpractice coverage.
- Generous paid time off, flexible scheduling, and strong work-life balance.
- Training stipend and educational opportunities, with reimbursement for external supervision for post-grad associates.
- Option to work via teletherapy, in-person, or a hybrid model.
This role offers a mix of clinical supervision, direct client care, and operational oversight, with a focus on staff development and maintaining high standards of care. If you're ready to contribute to a supportive and growing clinic, we encourage you to apply and become a vital part of the team
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